Verlo Goods

Frequently Asked Questions

Everything you need to know before you order

How long does shipping take?

Most orders ship within 2-3 business days and arrive within 7-14 days depending on your location. You'll get a tracking number by email as soon as your order ships.

What is your return policy?

We offer a 30-day return window on unused items in original packaging. Reach out through our contact page and we'll walk you through the process.

Do you ship internationally?

Right now we ship within the United States only. We're working on expanding to more countries soon.

Is checkout secure?

Yes. All payments are processed through encrypted, secure checkout. We never store your card details on our servers.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking link so you can follow its progress the whole way.

Can I change or cancel my order?

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update or cancel it before it heads out.
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