Privacy Policy
How we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly to us, and some information automatically as you browse our Site.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer service
- Communicate with you about your order, including confirmations and shipping updates
- Respond to your questions and support requests
- Improve our Site, products, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Send occasional marketing emails, only if you've opted in — you can unsubscribe anytime
Payment Processing via PayPal
All payments on this Site are processed through PayPal. When you check out, you are redirected to PayPal's secure platform to complete your payment. We do not collect, see, or store your credit card, debit card, or bank account details — that information is handled entirely by PayPal in accordance with their own privacy policy, which we encourage you to review at paypal.com/privacy.
Cookies & Tracking Technologies
We use cookies and similar technologies to keep your cart working correctly, remember your preferences, and understand how visitors use our Site. You can disable cookies through your browser settings, though some parts of the Site (like checkout) may not function properly without them.
How We Share Your Information
We do not sell your personal information. We share information only with trusted third parties as needed to run our business:
- PayPal — to process your payment securely
- Shipping carriers — to deliver your order (name, address, contact info)
- Website & analytics providers — to operate and improve the Site (e.g., WordPress/WooCommerce infrastructure, analytics tools)
- Legal authorities — only if required by law, or to protect our rights, property, or safety
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy — including order history for accounting and customer service purposes — unless a longer retention period is required by law.
Your Rights & Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
If you're a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request its deletion. To exercise any of these rights, contact us at the email below.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Data Security
We take reasonable measures to protect your personal information, including secure checkout handled entirely by PayPal. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Verlo Goods LLC
453 S SPRING ST STE 400, LOS ANGELES, CA 90013
Email: support@verlogoods.com
Phone: +1 (720) 994-2399